I had a friend who worked for Eli Lilly who had the Padfolio #123. I realized that it was a good fit for me so I ordered one. McKinley mistakenly prepared and sent me the #119. I called them and Derek apologized profusely and told me they would ship me the correct product within a few days, which they did. He followed up with an email to let me know as well. To sum up, great product and great customer service!